Tuesday, November 23, 2010

People Celebrity News Tracker iPhone App Removed from Apple App Store? Does it still work?

In the spirit of the Holidays I decided to research a current Family IT crisis. Apparently according to My W, My Mother-in-Law and My Sister-in-Law - People Magazine has removed their blockbuster People.com Celebrity News Tracker iPhone App from the Apple App Store. In the past several weeks the App has stopped sending updates to these customers that paid $1.99 for this Advertising Supported Paid App. This App was lauched in May 2009 and appears to be possibly replaced by their new model requiring a yearly print subscription or individual issue downloads for $3.99. Unfortunately, the Apple iTunes App Store does not provide its customers with an redirected link explaining this except a blank web page and my thorough search of the People.com website or other Internet "News" sources did not uncover any notification to its loyal and fanatical customers. A search of the Apple App Comments archived found a number of very angry and frustrated users of this App that thought their App was corrupted on their phone because it would't post the updates.

One of the above upset users of the People Celebrity News Tracker comnented, "You would expect this from other companies but not People!" In addition, two emails were also sent to People but no response was received.

That said, right after I posted this blog I received a family update that the People.com Celebrity News App, Version 1.5 is now working again. I asked how she knew and heard who won last night's Dancing with the Stars Competition - so I can now close this Ticket...at least for now.

BTW, I ended up restoring Version 1.5 of the People.com Celebrity News iPhone App to enable one of the iPhones to work. I would recommend not upgrading to Version 1.6.

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