1. AT&T International Plan Customer Service 1-800-335-4685 - I decided to call AT&T Customer Care rather than use the myAT&T App on my iPhone. In the past, the AT&T Customer Care Reps were very helpful and courteous.
- AT&T World Traveler- $5.99 per month (calls in most European Countries and back to the United States are $.99 cents per minute)
- AT&T Global Messaging -- They had plans for 50 messages-$10.00/200 Messages-$30/500 Messages-$50. These plans are for Sending Text Messages since Text Messages Received are covered under your current U.S. Plan. Some things to consider: 1) A $.35 cents per text message applies to overages; 2) Photos and Video Sent/Received will apply against your International Data Plan.
- AT&T Data Global Add-On for the iPhone -$30-120MB; $60-300MB; $120-800MB. These rates have decreased against since the last time I was abroad. That said, some of us in the U.S. are use to Unlimited Data Plans. AT&T bills this Data on a Monthly Plan so your vacation dates and the AT&T Billing Cycle will affect the pro-ration. In my case, the AT&T Rep back dated the Data Plan to the beginning of Billing Cycle and also inserted a Termination Date. This was a huge benefit that AT&T didn't previously provide, I no longer had to remember to cancel the plan after the trip. In addition, see the example from a older blog below on how AT&T calculates the Data Plan Charges.
- Here's an Example: AT&T takes your total MB per month and divides by the number of days until the next billing period. If you travel started 1-day before your new billing period, then you would have 1.67 MB and $5.00 per MB for any overage. So if you used 3.67 MB the first day of your trip, you would be charged $59.99 / 30 days or $2.00 per day + $10.24 (2MB overage @ $5.12 per MB ) = $12.24. The second billing period you will be billed at $59.99 under the same formula. (Yes, it sounds complicated but worst case if you you pay$119.98 for two months for 50 MB iPhone data usage. (more later on data usage) In my case, the Rep back dated my contract 30 days so I had 7 days to use 50 MB which was more than enough.
3. iPhone Usage Reset Statistics - Before your plane takes off from the United States, Reset the iPhone Usage Statistics Settings: Settings > General > Usage > Cellular Usage: Reset Statistics
4. Location Services - Settings > Privacy > Location Services -- Before leaving, I would recommend disabling all Apps with Location Services using this setting. You can individually turn them on as you need them.
I would recommend turning off Location Services and Keep it Turned Off.
5. General Tips for Using your iPhone while Traveling Abroad
- Use +1 or 001 when dialing U.S. Phone Numbers if the 10-digit phone number does not work from your iPhone Address book.
- +19168434685 is the phone number for AT&T International Care when you are abroad. There is no fee for this call.
- iPhone vs iPad -- During my last trip, I enabled a Data Plan for my iPad. With the larger Screen Size, the Data used was exponential more and I went through my Megabytes in several days. I would suggest enabling your iPhone instead.
- Wi-Fi - In your Hotel, make sure you get the user name and password for Complimentary Access during your check-in.
- Email - Settings > Mail, Contacts, Calendars > Fetch New Data Fetch: Manually - Make sure Fetch New Data is set to manual. Retrieve your Email in the Hotel Room using your Wi-Fi connection as often as you can. Use this time to send email with Photos or Video.
- Call Forwarding - Settings > Phone > Call Forwarding: On - Forward your Calls when you are traveling Internationally until you need use your phone.
- Text Messaging - Use text messaging.
- Friends - Notify your friends that like frequently call you or that Group Text Videos or Photos that you will be traveling abroad.
- Facetime - Skype or Google Voice - If you have a Wi-Fi connection, use one of these to call back to the States. For Skype and Google Voice, you will need a separate account.
- Location Services -- Turn off Location Services on each App before you leave the country.