Wednesday, June 24, 2009

Upgrading to the iPhone 3G S

Before upgrading, I upgraded my old iPhone to 3.0 and synched,

The upgrade process was simple, call the 866 phone number, enter your
phone number, zip code and other security info, turn off your new 3G
S, wait 5 minutes, turn it back on and tether it with iTunes to
restore your backup.

Some issues:

  • On one of the phones that I upgraded, I had to call AT&T to select a data plan. The phone worked, but the 3G and text messaging services did not.
  • On another phone, the text messaging only did not work. I also had to call AT&T.
  • On one of the early upgrade phones, the upgrade process went smoothly.

Monday, June 22, 2009

My iPhones and iPod Touches are now upgaded to 3.0

After a long weekend, my iPhone and iTouches are all upgraded! This was a major upgrade and if haven't done so yet, I would consider the follwing to clean up your device before upgrading. I think this will save you time in the long run and help to prevent errors during the upgrade process. You can also use this time to do a little housekeeping like you woud clean an office, desk or hard drive.
  • iPhone Applicatons - If you have 8 screens of iPhone Apps, I would start with a at least 2 empty screens of Apps before upgrading. There is a new iPhone Spotlight screen that takes up the screen position to the left of the home screen.
  • Music - I woud reduce the number of songs you have on the your device before upgrading. This would reduce the amount of time the upgrade takes.
  • Camera Roll - First of all, make sure your camera roll photos are backed up. If you are a Windows user, you can use Picasa. If you disabled the camera wizard, remember to re-enable it and save your pictures. You might consider deleting your history of Camera Roll Photos from the past 2-3 years and starting new. This would be the perfect time to do so.
  • Photos - I would remove some of the photo albums if you have too many. On some of my iPhones, iTunes re-optimized the photos which took many hours.
  • Other iPhone Synch Applications - Make a list of other iPhone Synch applications you may have. These may include Google Calendar, Yahoo Calendar etc.
  • Add Remove Programs - go to Add Remove programs and write down the versions of the following: Apple Mobile Devices Support, Apple Software Update, Bonjour, iTunes and QuickTime. This would be beneficial if you need to re-install iTunes and Apple Support asks you to remove these items. If another program you are using uses for example another version of Bonjour, you have a record of this in the event your other program stops working.
  • Backup Plan - If you iPhone or iPod Touch does not upgrade, make sure you reserve plenty of time for a potential diasters recovery plan. For example, are you going to call Apple, try to upgrade on a Mac (if a Windows upgrade) or schedule an appointment with Apple. How long can you go without a phone? Is your IT guy or IT family member available to help you?

That all said, before you start the upgrade, for both Windows and Mac users, make sure you have installed all software updates!

Sunday, June 21, 2009

iPod Touch 3.0 Upgrade Issues - What to Do! iPod Touch iBrick issues

ipod touch ibrick, touch 3.0 upgrade issues
Yesterday, I shelled out the $9.95 and tried to upgrade my iPod Touch to 3.0. Unfortunately, on my MacBook Pro, it failed twice and my previously working iPod Touch 2.1 was now stuck on the Connect to iTunes Screen of Death. After abandoning this task yesterday, this morning I pulled out a spare MacBook in my closet that I use to curse the small 13" screen and tried the iTouch 3.0 firmware Upgrade on it.

1) It restored my iTouch to 2.1 so it was at least functional. I did not restore the data because it was synched with my MacBook Pro.

2) It then upgraded the iTouch 3.0 firmware sucessfully. Again, I ignored the prompt to restore the data since I wanted to synch it with my main computer.

3) I plugged it in to my MacBook and it is now syching my Apps and music!

I recollect on my only visit to the Apple Genius Bar a problem with my iPhone that would not upgrade on my PC running Windows/iTunes, that this is what the Apple Genius Bar employee did. So if your iTouch is an iTouch iBrick from upgrading to 3.0, you might want to find a very good friend with a Mac to help you out.

I'm usually a fan of Apple Care Customer Support, but not during the iPhone 3G S launch weekend!

Good luck!

Apple iPod Touch Forum

Other Resources
Apple Care Customer Support - 1-800-275-2273

Apple Support Resources

Apple Genius Bar Reservations

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