An AT&T Installer arrived on Thursday, March 25, 2010 to install a land line. He left without the phone being activated. Through my attempts to escalate this issue, someone at the AT&T Work Management Department in Aventura, Florida must have made this issue personal because the phone is still not active. The new install date is Thursday, April 1, 2010. I guess when it comes to an AT&T landline, the old copper wire technology, these AT&T phone guys will install it when they want to.
That's not the level of service that AT&T's customers expect and rightfully deserve!