If you have a frozen Zune affected by the Dec. 31st ZY2K9 issue, here is a Youtube.com video to reset your Zune.
1. Press and hold the [Back] button and the [Up] on the pad for a few seconds.
More info on fixing a Frozen Zune
http://mostpopularinusa.blogspot.com/2008/12/how-to-fix-frozen-zune.html
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